Our product
FOM Order Manager
Your customers message you. FOM turns it into an order.
Orders, customers, reports, and delivery are kept in one workspace, synced across web, Android, and iOS. A team selects the part of the conversation that matters, and FOM prefills the draft order for review.
FOM is built specifically for chat-first shop operations — not a general-purpose order tool retrofitted for chat.
DRAFT ORDER
Customer
Items
Delivery
Connected channels
Core features
Everything the shop needs, in one place
Order management
Track every order from confirmation through delivery, with a clear status at each stage.
Customer management
Keep phone numbers, addresses, notes, and order history attached to one customer record.
Reports
Check daily, weekly, and yearly performance without manually counting at the end of the day.
Message parsing
FOM reads customer messages for name, phone, items, and address to prefill the order.
Unified inbox
Every connected channel's conversations land in one shared inbox.
Delivery tracking
Assign orders and follow them through dispatch to drop-off from one queue.
Staff & roles
Give each staff member only the access their role needs.
Invoice export
Share a customer-ready invoice as text, image, or PDF.
Global search
Search across orders, customers, and inbox messages at once.
Also built in: message templates and slash commands, auto-reply automation, order-status automation, customer duplicate merging, shop data export, and channel integrations.
Workflow
From customer chat to delivery, in four steps
- 01
Connect your channel
Link Messenger, Telegram, or Viber — no developer needed.
- 02
Chats land in one inbox
Every conversation shows up in a single shared inbox.
- 03
Draft the order
Select what matters and FOM prefills the order for review.
- 04
Confirm and deliver
Track delivery and watch each order roll into reports.
Run it anywhere
Web portal and mobile apps
Staff stay fast on mobile while owners use the web portal for reports, billing, and a fuller view of the shop. Available on web, Android, and iOS.
Target users
Built for chat-first shops
One owner account can manage multiple shops, each with its own subscription, data, and workflow.
Pricing
Simple, transparent pricing
Shop Monthly
88,000 MMK / month
- ✓1 shop
- ✓1 connected channel
- ✓Up to 3 staff accounts
- ✓All core features
- ✓7-day free trial
No credit card required · Add-ons available · Yearly billing saves 17%
Ready to see FOM in your shop?
Start a 7-day free trial — no credit card required.